Where is Sugarcraft Bakeshop Located? Do you have a storefront?
This is the storefront! As a licensed Cottage Food Operation, Sugarcraft Bakeshop is based in a certified home kitchen located in San Francisco, California. All of our delicious baked goods are made to order and available for local pick up and delivery.
How do I place an order?
Since Sugarcraft Bakeshop is an online bakery, we accept orders via the ONLINE MENU. Please select the type of treat you'd wish to order along with quantity and check out with our safe and secure ordering system.
What Payment methods do you accept?
We accept all forms of credit card payment and Apple Pay through this site. If you would like to pay with cash or PayPal, please CONTACT US with your order and a separate invoice will be sent to you.
When will my order be ready?
We always strive to complete each order in a timely manner. When your order will be ready depends on the type and quantity of baked goods you are ordering and the current order backlog. If you have a preferred delivery/pickup date (for example, if you are ordering for a scheduled event), please let us know when placing an order.
Do you deliver?
Yes, we do deliver! Delivery is available within San Francisco and surrounding areas (North Bay, East Bay, South Bay, and Peninsula). A flat delivery charge of $15.00 will be added to each delivery order, but this fee may vary depending on where you are located. Available delivery dates/times may change from week to week, but most deliveries will be scheduled Monday through Friday, 10am to 5pm. Not sure we deliver to you? Just send us a message and we'll let you know!
Can I pick up my order?
Not a problem! If you would prefer to pick up your baked goods just select "Pick Up" when placing an order and let us know if you have a preferred pick up date. I will then contact you directly to arrange a pick up time/date/location that works for both of us. I am located in the Inner Richmond neighborhood of San Francisco.
Do you ship?
Unfortunately we do not ship. Sugarcraft Bakeshop is a home bakery operating under the Cottage Food Program in San Francisco. Under this law, shipping is prohibited.
I don't want any nuts / marshmallows / fruit / etc.. Is that ok?
Of course! If you have any allergy concerns or flavor preferences (topping omissions, for example), please let us know in the "Notes" section when placing your order, and we will try our best to accommodate any requests.
Are your treats gluten free?
Our baked goods are not gluten free unless stated in the item description, however, most items can be made gluten free for a small fee. If you would like gluten free treats, please CONTACT US and we will do our best to accommodate your order.
Do you do custom/catering orders?
Yes! Please CONTACT US with your custom order request and/or party needs and we will respond shortly.